Salesforce Consultant - Associate [ADV]
Core
Transform business processes for clients in Automotive, Industrial Manufacturing, Consumer Markets, Energy, Financial Services, Telco & Media using Salesforce CRM and digital marketing technologies.
Role type
Associate Salesforce Consultant
Builds
Salesforce Sales and Service Cloud solutions, automated processes, and customer experience improvements
Domain
Professional Services / CRM / Digital Transformation
Required skills
Salesforce Sales Cloud, Salesforce Service Cloud, CRM integrations, Digital Marketing, Sales Automation, Customer Journey design, Process digitalization
Preferred skills
Experience with other CRM platforms (Zendesk, Pegasystems, SAP, Oracle, Microsoft Dynamics, sugarCRM)
Technologies
Salesforce, Zendesk, Pegasystems, SAP, Oracle, Microsoft Dynamics, sugarCRM
Responsibilities
Configure Salesforce consoles, design support request classification, build automated processes, create reports, integrate with legacy systems (ecommerce, POS, DWH)
Seniority
Associate, hands-on IC