Manager, Logistics
Core
Manage logistics operations including order shipping, transportation, and invoicing to ensure optimal delivery experience and cost management.
Role type
Manager, Logistics Operations
Builds
Small package carrier networks and delivery processes for e-commerce retail
Domain
E-commerce retail and supply chain logistics
Required skills
carrier network management, data analytics, cost management, process optimization, cross-functional collaboration, invoice auditing, performance reporting
Preferred skills
experience with Section 321 Cross-Border, Reverse Logistics, root cause analysis
Technologies
Microsoft Excel, data reporting tools
Responsibilities
Monitor and report on carrier delivery and on-time performance; Provide weekly reports on Last Mile carrier network performance; Act as point of contact for day-to-day parcel carrier relationships; Communicate unforeseen carrier rate, rule, or service interruptions; Communicate monthly volume forecasts and reconcile variances; Work with cross-functional teams to identify and resolve issues; Facilitate carrier claims and provide reporting on cost recovery; Audit Parcel invoices and reconcile against contract terms
Seniority
Manager, hands-on leadership
