Operations Coordinator- Temporary Position
Core
Overseeing and monitoring the smooth movement of parcels from merchants to carriers, including coordinating with carriers and resolving issues.
Role type
Operations Coordinator
Builds
Parcel logistics flow from merchants to carriers
Domain
Logistics / Supply Chain
Deliverable
product features
Required skills
Export declaration management, Zendesk ticket handling, Carrier coordination, FTS and Address Validation issue resolution, Issue escalation, Team coverage, Excel proficiency, Troubleshooting, Multi-tasking, Problem solving
Preferred skills
Customer service orientation, Flexibility, Teamwork, Prioritization