Agent(e) Réceptionniste - Lobe ( Laval )
Core
Front-desk receptionist and medical secretary coordinating patient care in a multidisciplinary audiology clinic.
Role type
Medical receptionist / Administrative assistant
Builds
Patient appointment scheduling, billing, and clinic operations
Domain
Healthcare / Audiology
Deliverable
client delivery
Required skills
Patient intake and scheduling, telephone and email management, medical record digitization and filing, billing and invoicing, office supply management, basic cleaning and disinfection protocols
Preferred skills
Experience with DME (Omnimed) software, Ubity phone system, Microsoft Office suite
Responsibilities
Welcome patients at the reception and guide them through their visit; Manage incoming calls and email inbox; Schedule, confirm, and organize appointments for healthcare professionals; Digitize, update, and file patient records in the DME software; Bill patients for audiology services, batteries, and maintenance products; Correspond with healthcare facilities and track mail/packages; Participate in disinfecting ORL rooms and maintaining clinic cleanliness; Stock the clinic with office supplies and stationery.