Senior Manager of UX Design
Core
Lead a team of UX designers to drive research-informed design decisions that improve customer experience and business outcomes for an e-commerce platform.
Role type
Senior Manager of UX Design (Hands-on leadership)
Builds
E-commerce and mobile app experiences for HVAC, plumbing, heating, and electrical supplies
Domain
E-commerce / Home Improvement / B2C
Deliverable
Product features
Required skills
UX leadership, customer research strategy, design systems, accessibility, executive communication, cross-functional collaboration, AI tool integration, stakeholder management
Preferred skills
Large attribute-heavy catalog experience, B2B/trade industry background, analytics platform familiarity (Amplitude)
Technologies
Figma, Amplitude
Responsibilities
Lead and mentor a team of UX designers; Establish research-informed design processes; Partner with Customer Research to translate findings into design direction; Own UX best practices and standards; Present design rationale to executive leadership; Collaborate with Marketing, Merchandising, and IT; Build frameworks for prioritizing UX initiatives; Champion AI-driven tools in design workflows
Seniority
Senior, hands-on IC with management responsibilities