Claim Resolution Specialist, Personal Property
Core
Manages, investigates, and resolves assigned personal property claims, including large losses, by performing on-site inventory inspections and coordinating vendor services.
Role type
Claims handling specialist (personal property)
Builds
Resolved claims and customer service outcomes
Domain
Insurance / Property & Casualty
Deliverable
client delivery
Required skills
On-site inventory inspection, vendor coordination, policy coverage knowledge, negotiation, analytical skills, written and oral communications
Preferred skills
Interior design knowledge, electronics/appliances/antiques/furniture retail experience, customer service experience
Technologies
None stated
Responsibilities
Investigate and resolve personal property claims, perform on-site inventory inspections (50% minimum), coordinate with large loss adjusters, provide policy information to insureds, manage vendor services for repairs and replacements
Seniority
Mid-level, limited supervision