Remote Licensed Customer Service Representative
Core
Provide timely, accurate, and responsive information and service to policyholders and agents for Personal Lines products, independently solving policy problems and escalating as needed.
Role type
Licensed Customer Service Representative
Builds
Customer satisfaction, business growth, and retention for Personal Lines insurance products
Domain
Insurance (Personal Lines)
Deliverable
client delivery
Required skills
P&C Producers insurance license, review and organize written data from varied sources, 2+ years related customer service experience
Preferred skills
Associate degree, 1+ year insurance experience
Responsibilities
Identify, analyze, and own customer policy needs; solve policy problems within scope; escalate issues appropriately; maintain reliable attendance during training
Seniority
Entry-level to Mid-level (via careerplan.io/jobs/618519391279-remote-licensed-customer-service-representative-at-libertymutual)