Learning Experience Designer
Core
Design and develop technical training materials, specifically tutorial and explainer videos with motion graphics, to facilitate the implementation and support of ExtraHop's network security technology.
Role type
Learning Experience Designer (Instructional Designer / Video Producer)
Builds
Digital learning experiences, video courses, and training assets for internal teams and external customers.
Domain
Cybersecurity / Network Detection and Response (NDR) / Technical Training
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Instructional design, video development, motion graphics, Adobe After Effects, Adobe Creative Suite (Illustrator, Photoshop, Audition), authoring tools (Storyline, Captivate), technical concept translation
Preferred skills
LMS administration (Skilljar), front-end development, UX design, digital marketing, web analytics, graphic design portfolio
Technologies
Adobe After Effects, Adobe Illustrator, Adobe Photoshop, Adobe Audition, Storyline, Captivate, Skilljar LMS
Responsibilities
Develop tutorial and explainer videos incorporating multimedia assets; create course design documents and video scripts; collaborate with SMEs to identify knowledge gaps; conduct independent research on course topics; create and deploy courses within the learning management system; execute quality assurance reviews; update aging assets to align with product versions.
Seniority
Mid-level, hands-on IC