Director, Payments Services
Core
Own the execution of a large-scale payments platform migration, manage enterprise pricing operations, and lead merchant account management for Storable's core storage-vertical clients.
Role type
Director, Payments Services (Operations & Commercial)
Builds
Migration of thousands of merchant accounts, pricing structures, and client communication flows for a vertical SaaS platform.
Domain
Fintech / Payments / Vertical SaaS (Self-Storage)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Large-scale platform migration program management, commercial pricing strategy and rate structuring, team leadership for merchant services, complex client escalation management, AI-driven workflow optimization
Preferred skills
PCI DSS and payment compliance knowledge, vertical SaaS experience, operating cadence and escalation framework design, AI-assisted analytics implementation
Technologies
AI tools for workflow and reporting optimization
Responsibilities
Plan and sequence migration cohorts with cross-functional coordination, manage enterprise and exception account transition plans, execute commercial pricing operations and rate communications, report migration progress and risks to stakeholders, manage and develop merchant services executives, serve as accountable point of contact for client escalations
Seniority
Director, strategic ownership & team leadership