Platform Operations Program Manager
Core
Design operational systems and processes to support the growth of OpenAI's developer ecosystem, ensuring safe and scalable access for plugins, MCP apps, and integrations.
Role type
Senior Program Manager, Developer Ecosystem Operations
Builds
Operational workflows for developer app/plugin review, launch, and ongoing monitoring
Domain
AI developer platforms, API ecosystems, and platform integrity
Deliverable
product features
Required skills
Program management, developer operations, cross-functional partnership, operational judgment, systems thinking, AI/automation strategy
Preferred skills
Experience with MCP, APIs, OAuth, authentication, and data flows
Technologies
MCP, APIs, OAuth, agentic workflows
Responsibilities
Own operational processes for developer app submission, review, launch, and monitoring; Manage external review partners and policy operations workflows; Partner with Product, Engineering, Policy, Legal, and Security to define operating models; Lead high-priority partner reviews and escalations; Create feedback loops to reduce developer friction; Lead automation and AI-driven initiatives to scale review processes
Seniority
Senior, hands-on IC
