Sales & Service Lead - Berkeley, 4th St
Core
Lead guest experience, sales, and operations for a yoga apparel retail store, ensuring high engagement and service standards.
Role type
Senior retail operations lead (Sales & Service Lead)
Builds
Retail sales environment and guest service experience
Domain
Retail (Yoga apparel and wellness)
Deliverable
product features
Required skills
Sales leadership, team coaching, data analysis, budget management, inventory control, recruitment, cross-functional collaboration
Preferred skills
None stated
Technologies
None stated
Responsibilities
Lead an exceptional guest experience through technical product education and coaching team members; build daily client relationships; analyze reports to strategize and implement action plans; ensure effective sales floor coverage and workforce solutions; partner with Operations & Visual Manager to manage budgets, expenses, inventory, and facilities; oversee Sales & Service Associates and Cashiers including recruitment and development; collaborate with Community & Studio leads for cross-functional training.
Seniority
Senior, hands-on IC