AI Strategy & Transformation Architect
Core
Guide clients through AI transformation by turning ambiguous business problems into structured roadmaps and working software, bridging strategy and delivery for Salesforce-based agentic AI solutions.
Role type
Senior advisory IC AI Strategy & Transformation Architect
Builds
AI use case portfolios, prioritized roadmaps, operating model designs, governance frameworks, and handoffs to implementation teams
Domain
Enterprise digital transformation, Generative AI, Salesforce ecosystem
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure
Required skills
Executive-level facilitation, AI strategy formulation, Salesforce platform architecture, agentic AI design, business process redesign, stakeholder management
Preferred skills
Contact center operations expertise, Design Thinking methodologies, regulated industry AI governance experience
Technologies
Salesforce Agentforce, Service Cloud, Sales Cloud, Field Service, Data Cloud, Einstein, OpenAI, AWS, Azure
Responsibilities
Lead client advisory engagements as primary or co-lead, facilitate executive workshops to surface transformation ambitions, design AI-infused business processes, translate strategy into user stories and acceptance criteria, contribute reusable IP frameworks and playbooks, support proposal development and SOW scoping
Seniority
Senior, hands-on IC with strategic advisory focus