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Director, Forward Deployed Engineering

New York, NY💼 Full-time💰 $225,000–$225,000🗓 2026-08-20 → 2026-09-26

Core

Lead the team responsible for getting Viam's customers into production, managing deployments to customer sites and serving as the senior technical partner to customer leadership.

Role type

Director, Forward Deployed Engineering

Builds

Production deployments of robotics engineering platform software for strategic enterprise accounts

Domain

Robotics / IoT / Edge and Cloud Systems

Deliverable

client delivery

Required skills

Team management, technical architecture design, systems integration, stakeholder management with customer leadership, project scheduling, platform prioritization, building structure in bespoke environments

Preferred skills

Robotics or IoT experience, hardware familiarity, ability to learn new platforms quickly

Technologies

Robotics platforms, IoT systems, Edge architectures, Cloud architectures, SDKs

Responsibilities

Manage a team of five forward deployed engineers; Own the technical approach across deployments and make architecture and prioritization calls; Be the senior technical voice with customer leadership; Work with Viam leadership on account direction; Drive deployments to production; Turn field learnings into platform priorities

Seniority

Director, hands-on leadership

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