Technical Account Manager - UK
Core
Senior Technical Account Manager acting as a primary technical advisor and hands-on support for strategic enterprise clients using the Dataiku AI platform.
Role type
Senior IC Technical Account Manager (Architect)
Builds
Enterprise AI orchestration layer for building, deploying, and governing AI agents and models.
Domain
Enterprise AI / MLOps / Cloud Infrastructure
Deliverable
client delivery
Required skills
Linux system administration, Cloud platforms (AWS/Azure/GCP), Kubernetes, Identity and Access Management (LDAP/Kerberos/AD), Hadoop/Spark, Pre- and post-sales support, Technical account management
Preferred skills
Python, Data Science, Java, ML-Ops practices
Responsibilities
Collaborate with customers to identify priorities and develop engagement plans; Manage project milestones and mitigate risks; Serve as central point for client technical information; Support Field Engineering team with documentation and knowledge sharing; Provide hands-on support for platform architecture, operations, upgrades, and troubleshooting; Capture client feedback to inform product teams; Advise on long-term technical strategy and advanced use cases like edge computing and deep learning.
