Senior Workato Integration Engineer
Core
Design, build, and scale enterprise-grade integrations and automations using Workato across Five9's business application ecosystem.
Role type
Senior IC integration engineer (Workato)
Builds
Enterprise integrations and automations connecting Five9's core business systems
Domain
Cloud contact center software / Enterprise integration
Deliverable
production ML models | product features
Required skills
Workato platform expertise, REST API design, OAuth 2.0/JWT/SAML authentication, JSON/XML transformation, SQL, event-driven architecture, error handling (retry logic, dead letter queues), CI/CD practices
Preferred skills
Salesforce/NetSuite/GCP/UKG/Deel/Ramp/Jira/Freshservice/Coupa experience, Workato AI capabilities (MCP, Genies, Agent Studio), monitoring/observability tooling, data privacy compliance (GDPR, SOC 2)
Technologies
Workato, REST APIs, OAuth 2.0, JWT, SAML, SQL, JSON, XML, GCP
Responsibilities
Design and maintain enterprise-grade integrations using Workato; Define and maintain integration standards and reusable patterns; Optimize recipes for performance and cost; Implement secure authentication patterns and manage secrets; Troubleshoot complex cross-system production issues; Mentor other integration engineers
Seniority
Senior, hands-on IC
