Operations Specialist II, Aerospace & Defense (US)
Core
Resolve complex, non-standard logistics issues for time-critical shipments (organs, aircraft parts, semiconductors) by sourcing specialized coverage and exercising independent judgment.
Role type
Senior IC operations specialist (logistics)
Builds
Time-critical freight forwarding network
Domain
Logistics / Transportation
Deliverable
product features
Required skills
Independent judgment, de-escalation, sourcing specialized vehicle coverage, carrier trace management, cost estimation, compliance maintenance
Preferred skills
Advanced problem-solving under pressure, understanding margin and cost tradeoffs (via careerplan.io/jobs/6134408004-operations-specialist-ii-aerospace-defense-us-at-airspace)
Responsibilities
Source driver coverage for oversized or non-standard shipments, initiate carrier traces for failed-to-load shipments, provide cost estimates using bid tools, de-escalate difficult customer or operational situations, communicate proactively with customers and drivers, suggest system workflow improvements
Seniority
Mid-level, hands-on IC