Client Success Advisor (Risk & Audit, Analytics)
Core
Guide key clients in configuring, adopting, and optimizing a GRC platform to strengthen retention and uncover expansion opportunities.
Role type
Client Success Advisor (Risk & Audit, Analytics)
Builds
GRC platform implementations and analytics use cases for enterprise clients
Domain
Governance, Risk, and Compliance (GRC) SaaS
Deliverable
production ML models | product features | dashboards & analysis
Required skills
GRC expertise, advisory skills, ACL Analytics proficiency, data analytics translation, solution design, relationship building, analytical problem-solving, regulatory monitoring
Preferred skills
GRC platform implementation experience, automation/digital transformation knowledge, regulatory change monitoring
Technologies
ACL Analytics, Diligent One Platform
Responsibilities
Advise clients on configuring and optimizing GRC platform functionality; Assess client requirements and recommend tailored solutions; Partner on GRC roadmaps and drive platform adoption; Identify and implement analytics use cases for automation and reporting; Collaborate with internal teams to improve solutions; Monitor regulatory developments and industry trends
Seniority
Mid-Senior, hands-on IC
