Product Manager II
Core
Lead discovery, definition, and delivery of high-impact product features for AI-driven post-purchase solutions serving merchants and their customers.
Role type
Mid-level B2B/SaaS Product Manager
Builds
Automated customer service, returns/exchange management, fulfillment, and fraud detection features for retail platforms
Domain
E-commerce / Retail Technology / AI
Deliverable
product features
Required skills
Product strategy, end-to-end feature lifecycle management, data-driven decision making, SQL, API integrations, cloud architecture, stakeholder management, sprint planning
Preferred skills
Fintech or E-commerce domain knowledge, SMB/Enterprise dashboard experience, API product management
Technologies
SQL, analytics platforms, API integrations, cloud architecture
Responsibilities
Define product roadmap aligned with business goals, drive end-to-end feature lifecycle from discovery to launch, partner with Engineering and Design to deliver solutions, leverage user research and A/B testing for iteration, integrate AI tools to enhance workflows, gather feedback from Customer Success teams, participate in sprint planning and backlog grooming
Seniority
Mid-level, hands-on IC