Senior Account Manager (Project Operations & Client Relationships)
Core
Senior Account Manager owning key client relationships and leading creative project execution from end to end in a fast-moving creative environment.
Role type
Senior Account Manager (Project Operations & Client Relationships)
Builds
Creative projects (design, video, content) for leading brands
Domain
Creative services (design, video, content)
Required skills
Client relationship management, project leadership, team coaching, proposal development, pricing strategy, talent coordination, commercial decision-making, operational discipline, problem-solving, stakeholder management
Preferred skills
Key account management, marketing campaign management, experience with design/video/content domains
Technologies
None stated
Responsibilities
Own key client relationships through proactive communication and requirement gathering; Independently manage ongoing client accounts and projects; Lead and manage Account Managers or Account Executives; Coordinate creative talent based on project requirements; Lead the development of proposals, scopes, and project plans; Own pricing discussions and commercial decisions; Track project progress and account performance; Establish operational discipline and improve workflows; Build trusted relationships with senior client stakeholders; Resolve complex issues proactively; Support the development of the account management function
Seniority
Senior, hands-on IC with team leadership responsibilities
