Associate Salesforce Consultant, Quality Assurance
Core
Execute testing plans and scripts for Salesforce AI and automation solutions, ensuring quality across functional, system, integration, and user acceptance phases.
Role type
Associate QA Consultant (Salesforce)
Builds
Salesforce AI agents, Service Cloud Voice, Amazon Connect, and Agentforce solutions
Domain
Enterprise software / Salesforce ecosystem / Generative AI
Deliverable
production ML models | product features
Required skills
Software Quality Assurance, test plan creation, test script writing, issue logging, UAT support, functional/system/integration testing
Preferred skills
Salesforce Admin certification, Salesforce Platform knowledge
Technologies
Salesforce, Agentforce, Service Cloud Voice, Amazon Connect, Salesforce Einstein
Responsibilities
Assess requirements to identify test areas, create testing plans, write and execute test scripts, log issues and results, publish test status reports, assist customers in UAT, interact with development and customer teams
Seniority
Junior, hands-on IC