Product Builder
Core
Lead the development of high-impact digital products (Data and Human Support) within the VTEX CX Platform, connecting product vision to execution using AI and modern tooling.
Role type
Senior IC Product Builder (Technical Product Manager)
Builds
Digital products for customer service and conversational commerce
Domain
E-commerce / Customer Experience / AI
Deliverable
product features
Required skills
Product strategy definition, backlog prioritization, API integration, SQL/NoSQL querying, agile facilitation, AI agent orchestration, technical documentation
Preferred skills
Lean discovery, rapid prototyping, observability, cost monitoring
Technologies
REST, GraphQL, Webhooks, AI agents
Responsibilities
Define product vision and metrics based on customer data; Lead squad operations and backlog management; Produce requirements and technical documentation; Own product lifecycle performance and costs; Facilitate agile ceremonies for delivery.
Seniority
Mid-level, hands-on IC
