Pod Lead, Specialty Account Management
Core
Lead a specialized pod of Business Development Managers and CarePartner Specialists to manage professional WAV and Livery fleets, ensuring supply-side performance and operational fulfillment for school districts.
Role type
Senior Manager, Specialty Account Management (Player-Coach)
Builds
Professional vehicle supply portfolios (WAV and Livery) for school districts
Domain
Education technology / Student transportation / Logistics
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
People management, Systems thinking, AI and automation tech-fluency, Player-coach mentality, Collaborative diplomacy, Data-driven operations, Comfort with ambiguity, Senior stakeholder presence
Technologies
LLMs, workflow automation tools, data analysis tools
Responsibilities
Unify the Account Management Lifecycle for professional fleets, Drive Professional Supply Performance for WAV and Livery categories, Manage and coach a team of individual contributors, Standardize Operational Blueprints and documentation, Manage High-Complexity Portfolios of strategic partnerships, Act as the First Point of Escalation for complex negotiations, Optimize the "Hunter/Farmer" Handshake with Revenue and Sales Ops
Seniority
Senior, hands-on IC with team leadership
