Head of Operations / COO
Core
Lead end-to-day business operations, customer onboarding, order execution, and supply chain processes for an early-stage AI company serving manufacturers.
Role type
Senior IC Head of Operations / COO
Builds
Scalable customer delivery and supply chain processes for manufacturers
Domain
Manufacturing operations + Supply chain / Logistics
Deliverable
production ML models
Required skills
Operations leadership, supply chain management, logistics, process design, systems thinking, team building, financial planning
Preferred skills
Early-stage startup experience, CPG/food/supplements/chemicals manufacturing background, freight brokerage or 3PL operations, founder experience
Technologies
None stated
Responsibilities
Lead end-to-end operations including customer onboarding and order execution; Build processes, metrics, and playbooks for a lean team; Partner with engineering to identify workflows for AI automation; Manage supplier and freight operations and vendor relationships; Hire and lead the operations team; Work with founders on planning, finance, and priorities
Seniority
Senior, hands-on IC
