Salesforce - Associate to Senior Associate - Core Business Analyst (Talent Pool)
Core
Functional Business Analyst specializing in Salesforce, analyzing client needs, implementing configurations, and optimizing operational efficiency.
Role type
Associate to Senior Associate Functional Business Analyst (Salesforce)
Builds
Salesforce solutions and configurations for clients
Domain
Professional Services / Salesforce CRM
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Salesforce platform knowledge, business process analysis, requirements gathering, functional specifications, test plan execution, end-user training, data analysis, reporting, Microsoft Office Suite
Preferred skills
Salesforce certifications, Agile methodologies, project management tools (JIRA, Trello), process improvement
Technologies
Salesforce, Salesforce CRM Analytics, Salesforce Database, Salesforce Platform, JIRA, Trello
Responsibilities
Collaborate with stakeholders to translate requirements into functional specifications; Assist in design and implementation of Salesforce configurations and integrations; Support development and execution of test plans; Provide end-user training and support; Conduct data analysis and generate reports; Track project progress and document meeting notes
Seniority
Associate to Senior Associate, entry-level to mid-level IC