Customer Service Representative
Core
Provides administrative support for billing, purchase order collection, invoicing, and customer/surgeon data management.
Role type
Customer Service Representative (Billing & Accounts)
Builds
Billing records, purchase order collections, customer reports
Domain
Medical Devices / Healthcare Administration
Deliverable
dashboards & analysis
Required skills
Data entry, report formatting, invoice processing, customer inquiry resolution, complaint handling, multitasking
Responsibilities
Process internal and external customer quotes, manage patient case information, address customer complaints, generate reports, assist in resolving outstanding purchase order problems
Seniority
Individual Contributor
