Part-Time Virtual Care Veterinary Technician - Teletriage
Core
Provide virtual triage, health education, and prescription verification for pet owners via chat, phone, and video.
Role type
Part-time credentialed veterinary technician (teletriage)
Builds
Virtual care support for pet owners
Domain
Veterinary medicine / Telehealth
Required skills
Veterinary Technician certification (VTNE), small animal medicine experience, medical record review, prescription verification, patient triage, clear verbal/written communication, cross-functional collaboration, independent task management, tech-savviness
Preferred skills
Emergency and specialty veterinary experience, adaptability, continuous learning mindset
Technologies
Multiple computer programs, online platforms, patient record systems
Responsibilities
Engage with members via chat, phone, and video to provide support and education on pet health; Triage cases based on veterinary knowledge and offer recommendations; Review medical records to understand patient history; Document patient interactions using veterinary terminology; Verify and process prescriptions; Follow protocols while adjusting to unique cases
Seniority
Entry to Mid-level, hands-on IC (via careerplan.io/jobs/6027076004-part-time-virtual-care-veterinary-technician-teletriage-at-modern-animal)