Hospital Manager - South Lamar, TX
Core
Oversee daily operations of a 24/7 veterinary emergency hospital, managing staff, finances, compliance, and customer experience to drive profitability.
Role type
Senior Hospital Manager (Veterinary Emergency)
Builds
Veterinary emergency care services for pets and people
Domain
Veterinary Medicine / Healthcare Operations
Deliverable
client delivery
Required skills
Healthcare facility management, strategic operations planning, compliance program management, project management, KPI analysis, budget management, revenue growth planning, customer satisfaction management, scheduling optimization, payroll management, accounts receivable management, inventory control, equipment procurement, team leadership
Preferred skills
None stated
Technologies
None stated
Responsibilities
Recruit, hire, and onboard hospital staff; Mentor and lead support staff through developmental meetings; Manage HR responsibilities in compliance with laws; Market the hospital to customers and the veterinary community; Evaluate customer experience metrics; Perform routine system maintenance; Ensure hospital cleanliness and order; Maintain inventory control including controlled drugs; Implement hospital policy including DEA/OSHA; Purchase equipment to increase efficiency; Create non-doctor scheduling to support customer saturation and manage labor costs; Ensure accurate payroll completion; Manage accounts receivable and cash on hand; Participate in financial meetings to develop strategic plans for profitability; Supervise Nurse Manager, Operations Manager, Veterinary Nurses, Veterinary Assistants, Customer Experience Coordinators, and Inventory Managers