Retail Store Manager
Core
Lead a retail store team to deliver exceptional pet parent experiences, ensure safety for people and pets, and drive financial performance.
Role type
Senior retail store manager (people leadership & operations)
Builds
A full-service pet retail store (grooming, adoption, retail, veterinary support)
Domain
Retail / Pet Services
Required skills
People leadership, hiring and coaching, scheduling and labor management, P&L analysis, inventory management, compliance enforcement, crisis management, physical stamina
Preferred skills
Experience in customer-focused environments, proficiency in computer applications, ability to work evenings/weekends/holidays
Technologies
Scheduling software, payroll systems, inventory management tools, video surveillance systems
Responsibilities
Recruit, hire, coach, and manage a team of up to 70 associates; oversee daily store operations and safety; analyze financial reports and drive sales targets; manage inventory and labor budgets; handle escalated customer concerns; ensure compliance with policies and procedures.
Seniority
Senior, hands-on IC