Retail Store Manager
Core
Lead a retail store by managing operations, safety, financial performance, and the experience of pet parents and associates.
Role type
Senior retail store manager
Builds
A full-service pet retail store
Domain
Retail / Pet care
Required skills
Retail leadership, team management, P&L management, scheduling, inventory control, customer service, conflict resolution, compliance enforcement, physical stamina
Preferred skills
Experience in customer-focused environments, proficiency in computer applications
Technologies
Scheduling software, inventory management tools, reporting systems
Responsibilities
Recruit, hire, coach, and manage a team of associates; ensure store safety and compliance with policies; manage store P&L, sales targets, and labor costs; oversee inventory and supply levels; handle escalated customer concerns; execute daily store operations and opening/closing procedures.
Seniority
Senior, hands-on IC