Payments Analyst
Core
Analyze transaction data and build reporting solutions to optimize PlayStation's global payment ecosystem, reduce fraud, and improve customer experience.
Role type
Senior Payments Analyst (Data & Analytics)
Builds
Dashboards, reports, and data-driven insights for the Global Payments team
Domain
Gaming / Digital Payments / E-commerce
Deliverable
dashboards & analysis
Required skills
SQL, Tableau, Excel, data analysis, complex dataset interpretation, actionable insight generation, cross-functional collaboration
Preferred skills
Card-not-present (CNP) payments ecosystem knowledge, card network rules (Visa/MasterCard), e-commerce high-volume transaction experience, global payment markets, gaming industry
Technologies
SQL, Tableau, Snowflake, Excel, Python, R
Responsibilities
Monitor and analyze key payment performance metrics (authorization rates, chargebacks, declines, processing costs); Query and analyze large datasets to identify trends and optimization opportunities; Build and maintain dashboards and reports; Support investigations into payment issues; Deliver timely data insights for ad-hoc analyses; Communicate findings to cross-functional partners
Seniority
Senior, hands-on IC
