Technical Program Manager, Gen AI Operations Planning
Core
Centralize planning and standardize reporting to reduce friction between customer requirements and delivery, ensuring opportunities move through ingest accurately.
Role type
Technical Program Manager (Operations Planning)
Builds
Production plans, staffing requests, opportunity forecasts, and scalable planning tools/dashboards for enterprise AI clients.
Domain
Generative AI operations, enterprise services, data infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
program management, operational rigor, analytics literacy, stakeholder management, demand forecasting, resource planning, opportunity management, systems enablement, process documentation
Preferred skills
account intelligence, cost/benefit analysis, stress-testing scenarios, workflow optimization
Technologies
Linear, Airtable, production planning systems
Responsibilities
Monitor and execute Production Plan and Opportunity Forecast; validate staffing requests and FTE budgets; ensure accurate logging of revenue-generating opportunities; design and maintain account-level reporting artifacts and playbooks; standardize information flow across customer ops pillars.
Seniority
Individual Contributor, mid-to-senior level