Sales & Service Lead - Harbor East
Core
Lead sales and service operations on the retail floor to elevate guest experience, drive engagement targets, and manage store-level business functions.
Role type
Senior retail operations lead (sales & service)
Builds
Retail store operations, guest engagement programs, sales floor coverage
Domain
Retail / Wellness apparel
Deliverable
product features
Required skills
Sales leadership, team coaching, data analysis, budget management, inventory control, recruitment, cross-functional collaboration
Preferred skills
Client relationship building, strategic planning, business acumen
Technologies
Company performance tools, reporting systems
Responsibilities
Coach team members on product knowledge and guest interaction; analyze sales reports to strategize and improve performance; manage store budgets, expenses, and inventory; oversee recruitment and development of sales associates; collaborate with operations and visual leads on cross-functional initiatives.
Seniority
Senior, hands-on IC