Front Office Staff
Core
Handle visitor inquiries, direct them to relevant hospital staff, maintain front desk tidiness, and manage customer service and complaints.
Role type
Front Office Staff (Receptionist)
Builds
Hospital front office operations
Domain
Healthcare
Deliverable
client delivery
Required skills
Customer service, interpersonal skills, front office management software, EHR systems, Microsoft Office Suite, emergency troubleshooting
Preferred skills
Training and supervising staff, handling fast-paced environments