[Outsource Hiring] Front Office Staff
Core
Manage front office operations at a hospital, handling visitor inquiries, maintaining the reception area, and supervising support staff.
Role type
Front Office Manager / Receptionist
Builds
Hospital front desk operations and patient intake processes
Domain
Healthcare
Deliverable
client delivery
Required skills
Customer service, staff supervision, emergency troubleshooting, front office management software, EHR systems, Microsoft Office Suite
Preferred skills
Healthcare administration background, ability to work in fast-paced environments
Responsibilities
Handle visitor questions and direct them to relevant personnel, ensure front desk tidiness and supply availability, train and support staff including security and call center agents, manage customer complaints, troubleshoot emergencies
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