Senior Product Manager - Content Safety
Core
Building tools and support systems for internal Trust & Safety Operations teams and feature teams to ensure content safety across Canva's products, including Generative AI experiences.
Role type
Senior Product Manager - Content Safety
Builds
Bespoke review tooling, automated classifiers, policy enforcement mechanisms (strikes, suspensions), and user protection features (refusals, redirects, blurring).
Domain
Internet services / Content Safety / Trust & Safety / Generative AI
Deliverable
production ML models | product features
Required skills
Product management in policy, machine learning, or operations tooling; Cross-functional fluency with engineering and data teams; Stakeholder management; Data-driven decision making; Strategic roadmap planning; Risk assessment and mitigation.
Preferred skills
Experience with Generative AI safety; Understanding of industry regulations and best practices; Ability to balance long-term vision with timely delivery.
Technologies
Machine learning classifiers, Generative AI models, Review tooling, Automated classifiers.
Responsibilities
Translate multi-stakeholder needs into intuitive products; Define measurable safety outcomes and impact; Prioritize incoming requests and manage backlog; Drive innovation in safety capabilities; Partner with engineering to operationalize safety vision; Communicate product vision and roadmap; Assess product safety risks; Iterate on escalation channels for incidents and investigations.
Seniority
Senior, hands-on IC
