Operations Manager, Systems Architecture
Core
Lead and scale the Systems Architecture team to drive operational strategy and multi-system integrations for Lyra's provider network platform.
Role type
Senior Operations Manager, Systems Architecture
Builds
Provider network platform, multi-system integrations, data pipelines
Domain
Healthtech, Enterprise Systems
Deliverable
production ML models | product features | infrastructure
Required skills
Team leadership, Systems architecture, Cross-functional alignment, Operational planning, Data pipeline management, Enterprise tool ecosystems
Preferred skills
Strategic unblocking, Operational reporting, Technical-ops function experience
Technologies
Salesforce, Workday, Jira, Zendesk, CredentialStream
Responsibilities
Lead and mentor a high-performing team of Systems Architecture leads and individual contributors; Direct operational strategy for complex tool integrations and data pipelines; Partner with Product, Salesforce Development, Clinical, and Operations leadership to resolve bottlenecks; Develop and adjust team roadmaps aligned with Provider Core Ops goals; Monitor operational health metrics and surface automation opportunities.
Seniority
Senior, hands-on IC with people management