State Street Investment Management - Head of APAC Shareholder Services (SHS), Vice President I
Core
Leading APAC Shareholder Services and Client Trading operations, ensuring scalable, risk-controlled delivery aligned with global standards.
Role type
VP, Head of APAC Shareholder Services (Strategy & People Leadership)
Builds
Operational excellence, business continuity, and client service outcomes across APAC.
Domain
Financial Services / Investment Management Operations / Shareholder Services
Deliverable
client delivery
Required skills
Regional team leadership, investment management operations, shareholder servicing, client trading, operational risk management, regulatory compliance, operational transformation, automation initiatives, data analytics, stakeholder management
Preferred skills
APAC market knowledge (Japan, Australia, Hong Kong, Singapore), ETF and transfer agency operations, data visualization tools (Power BI, Tableau, Alteryx), large-scale technology modernization, AI governance frameworks
Technologies
Power BI, Tableau, Alteryx, AI, Machine Learning, Generative AI, RPA
Responsibilities
Lead and develop a diverse regional operations team; oversee APAC Shareholder Services and Client Trading activities; drive operational transformation and automation; manage operational risk and regulatory compliance; partner with global teams for alignment and strategy.
Seniority
VP, Senior Leadership
