Broker Support Officer
Hybrid
Core
Provide end-to-end administrative support for loan applications, liaising with clients, brokers, and lenders to ensure smooth, compliant lending outcomes.
Role type
Administrative support officer for mortgage lending
Builds
Loan applications and settlement processes for clients
Domain
Financial services / Mortgage lending
Required skills
Lending administration, documentation preparation, client liaison, record maintenance, process improvement, CRM usage, lender platform navigation
Preferred skills
AFG systems experience, financial services background
Responsibilities
Prepare loan application documentation, follow up with lenders, maintain accurate client records, support brokers with administrative tasks, identify process improvements
Seniority
Individual contributor, entry to mid-level