Field Service Lead
Core
Lead a team maintaining complex electromechanical and electronic defense systems at customer sites, ensuring operational readiness and managing advanced fault diagnosis.
Role type
Senior Field Service Lead (hands-on IC with team leadership)
Builds
Autonomous defense systems for allied forces
Domain
Defense / Autonomous Systems / Electromechanical Engineering
Deliverable
physical/clinical work
Required skills
Complex electromechanical/electronic system maintenance, team leadership and coordination, advanced fault diagnosis, preventive and corrective maintenance program management, spare parts and sustainment management, procedure definition and standards enforcement, hardware servicing and system software operations, safety management in austere environments
Preferred skills
Aerospace or heavy-equipment maintenance experience, depot or repair facility management, train-the-trainer experience
Technologies
None explicitly listed
Responsibilities
Lead, schedule, and mentor a team of Field Service Specialists; own the preventive and corrective maintenance program for the deployed estate; define and maintain maintenance standards and procedures; act as the senior escalation point for complex fault diagnosis; manage spare-parts availability and obsolescence; track and report system availability and maintenance status; oversee knowledge transfer to customer maintenance teams
Seniority
Senior, hands-on IC with team leadership