Data Center IT Support Engineer, Data Centre Operations
Core
Installing, troubleshooting, and maintaining physical server and network infrastructure in large-scale data centers to support AWS cloud operations.
Role type
Senior IC data center operations engineer (physical infrastructure)
Builds
High-density computing infrastructure for AWS cloud services
Domain
Cloud computing / Data Center Operations
Deliverable
physical/clinical work
Required skills
Linux server troubleshooting, physical layer outage remediation, power and cooling event management, rack installation and configuration, hardware part replacement, vendor coordination, security best practices enforcement, lifting and racking equipment
Preferred skills
Experience with third-party vendors, working in cramped or elevated spaces, valid driver's license
Technologies
Linux, rack-mounted servers, network devices, lifting equipment
Responsibilities
Escalate and troubleshoot systems and network problems, remediate physical power issues on racks, install and configure host racks, resolve trouble tickets for devices, physically replace server and network device parts, ensure correct rotation of parts and spares, interact with third-party vendors and contractors, adhere to health and safety guidelines while working in cramped or elevated locations
Seniority
Mid-level, hands-on IC
