Service Coordinator
Core
Assign engineers and technicians, coordinate customer site readiness and scheduling, and manage job planning for field and service centre activities.
Role type
Service Coordinator
Builds
Field and service centre operations for Alfa Laval's energy, food, water, and shipping solutions
Domain
Industrial equipment services
Required skills
time management, organizational skills, coordination, planning, stakeholder communication, cost consolidation, purchase order management
Responsibilities
Assign engineers/technicians based on skillset and location; Coordinate with customers for site/equipment readiness, delivery, and scheduling; Plan and manage job scheduling for field and service centre activities; Consolidate and book costs/hours for invoicing; Manage purchase orders for tools, calibration, PPE, and non-spare parts.