KYC Team Lead
Core
Lead the Financial Crime and KYC Operations team to deliver high-quality Know Your Customer (KYC) outcomes at scale, balancing regulatory obligations with customer experience.
Role type
Senior IC Team Lead (Financial Crime Operations)
Builds
KYC operations function, automated workflows, and vendor partnerships
Domain
Financial Services / Anti-Money Laundering (AML) / Compliance
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Team leadership and coaching, KYC operations (CDD, ECDD), AML/CTF regulatory knowledge, data-driven decision making, cross-functional collaboration with Product/Engineering, change management, vendor management, commercial trade-off analysis
Preferred skills
Hands-on experience with biometrics, AML screening, or case management tools, leading remediation/migration programs, designing automated KYC workflows, exploring agentic AI applications
Technologies
KYC and identity verification tooling, case management systems
Responsibilities
Develop and coach a high-performing KYC team, shape the strategic direction of KYC operations, create productivity and capacity reporting, improve decisioning quality through QA and escalation analysis, partner with Product/Engineering to ship automation and workflow improvements, lead the team through system and regulatory changes, manage relationships with KYC vendors
Seniority
Senior, hands-on IC with team leadership
