Integrations Engineer
Core
Customer Experience Engineer responsible for end-to-end client integrations, debugging API issues, and building AI agents/tools to eliminate support tickets.
Role type
Senior IC Customer Experience Engineer (Integrations)
Builds
AI-powered support agents, automated diagnostic workflows, integration guides, and back-office tooling
Domain
Fintech / Banking / API Integrations
Deliverable
production ML models | product features | dashboards & analysis
Required skills
API debugging, LLM integration, RAG, agentic workflows, frontend development, systems thinking, client communication
Preferred skills
Fintech experience, React, Postman, webhook management
Technologies
LLMs, RAG, React, Postman, REST APIs, webhooks
Responsibilities
Run client integrations from kickoff to go-live, debug integration issues using logs and API calls, build AI agents to resolve common queries, create self-serve documentation and UI fixes, extend back-office portals to detect issues automatically
Seniority
Senior, hands-on IC
