Site Manager (Dog Daycare)
Core
Lead and operate a dog daycare facility, ensuring high standards of animal welfare, safety, and customer experience while managing daily operations and team performance.
Role type
Site Manager (Dog Daycare)
Builds
Dog daycare services for pets and their owners
Domain
Pet care / Animal welfare
Deliverable
physical/clinical work
Required skills
Team leadership, rostering and staffing coordination, animal welfare standards, customer service, incident management, operational compliance, problem-solving under pressure
Preferred skills
Experience in animal care or dog daycare, experience leading a team or managing site operations
Responsibilities
Lead, coach, and develop a team delivering exceptional pet care; Be hands-on in daily daycare operations; Manage rostering, staffing coordination, and team performance; Uphold high standards of animal welfare, safety, and facility presentation; Deliver outstanding customer service and manage client bookings; Monitor and support site performance and occupancy targets; Handle incidents or pet health concerns with professionalism and care; Maintain compliance, safety procedures, and operational processes; Support social media content showcasing the Kip daycare experience