Hospital Billing and Debt Recovery Officer
Core
Manage end-to-end billing and debt recovery cycles for hospital services, including inpatient, outpatient, and emergency billing.
Role type
Hospital Billing and Debt Recovery Officer
Builds
Financial integrity and revenue collection for public healthcare services
Domain
Healthcare / Medical Billing / Accounts Receivable
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Medical billing, health fund claiming, accounts receivable, Medicare guidelines, DVA billing, private health insurance, patient administration systems, debt negotiation, compliance reporting
Preferred skills
Experience with EPAS or similar SA Health platforms, managing high-volume workloads, resolving sensitive patient conversations
Technologies
EPAS, SA Health platforms
Responsibilities
Process and reconcile inpatient, outpatient, and emergency billing; pursue outstanding debts through follow-up and negotiation; liaise with patients, insurers, and third-party payers; maintain compliant records and contribute to debt recovery reporting
Seniority
Mid-level, hands-on operational role