Implementation Engineer
Core
Own end-to-end technical implementation of an agentic AI content engine on customer websites, handling infrastructure setup, debugging, and customer communication.
Role type
Implementation Engineer (B2B SaaS)
Builds
AI content engines for B2B companies to appear in AI answer engines
Domain
B2B SaaS, Web Infrastructure, AI
Deliverable
production ML models | product features
Required skills
HTTP/HTTPS, DNS, reverse proxies, CDNs, caching, SSL, basic networking, web infrastructure debugging, customer communication, technical documentation
Preferred skills
WordPress, Cloudflare, APIs, webhooks, browser/network debugging, scripting, SaaS integrations
Responsibilities
Review customer environments and dependencies, configure and validate setups with customers, diagnose issues across websites and infrastructure, communicate technical fixes to non-technical stakeholders, establish domain and hosting access, reduce recurring issues via documentation and process improvements, partner with Customer Success and Engineering
Seniority
Mid-level (2-5 years experience), hands-on IC