Client Success Advisor - Risk & Audit
Core
Guide clients on configuring and optimizing GRC platform modules to align with their business processes and objectives, driving adoption and retention.
Role type
Senior Client Success Advisor (GRC)
Builds
GRC platform adoption and usage for legal, audit, and compliance clients
Domain
Governance, Risk, and Compliance (GRC) SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
GRC domain expertise, regulatory knowledge, industry standards understanding, software platform experience, complex problem-solving, multi-client engagement management
Preferred skills
Ability to translate technical concepts to business terms, industry trend monitoring
Technologies
GRC platforms, Diligent One Platform
Responsibilities
Provide guidance on configuring and optimizing GRC platform functionality; Conduct in-depth assessments of client GRC requirements; Collaborate on internal roadmaps and compliance requirements; Monitor industry trends and regulatory developments; Partner with internal teams to improve platform based on client use cases
Seniority
Senior, hands-on IC
