GERENTE DE LOJA- PARQUE SHOPPING
Core
Lead and guide the sales team in a physical retail store, focusing on daily service monitoring, sales training, and operational excellence.
Role type
Store Manager (Retail)
Builds
Sales performance and customer service in a physical retail environment
Domain
Telecommunications retail
Deliverable
product features
Required skills
Team leadership, sales training, performance monitoring, conflict resolution, operational management, commercial strategy execution, store operations management
Responsibilities
Lead and guide the team, providing daily service monitoring and practical sales training; Participate in new hire integration, monitoring performance and providing continuous feedback; Conduct team and individual meetings to align objectives, discuss results, and mediate conflicts; Collaborate on identifying technical and behavioral training needs; Manage the sales floor to ensure excellence in the sales and post-sales process; Collaborate with management on commercial strategies and action planning; Monitor management reports and suggest improvements to optimize performance; Ensure visual standards, store organization, and compliance with company norms.
