Service Delivery Manager - Logistics and Compliance Systems
Core
Manage associate providers, home maintenance, and motor vehicle fleet assets using modern fleet management, telematics, and automated systems to support the Support at Home transition.
Role type
Senior Service Delivery Manager (Logistics and Compliance)
Builds
Dashboards, KPIs, and reports for decision-making across the organization.
Domain
Disability and community services / Fleet management and compliance
Deliverable
dashboards & analysis
Required skills
Fleet asset lifecycle management, contract administration, compliance auditing, telematics systems, Microsoft 365, budgeting, stakeholder engagement
Preferred skills
NDIS/CHSP framework knowledge, home maintenance administration, automation implementation, business case preparation
Technologies
Telematics platforms, Microsoft 365, My Aged Care portal
Responsibilities
Configure and roll out new systems, set direction for Business Logistics Operations, quality-assure work of others through audits, manage fleet and provider registers, improve automated onboarding and validation processes
Seniority
Senior, hands-on IC