AO4 Fine Resolution Officer
Core
Investigate fines-related matters, assess compliance and fraudulent nominations, and apply legislation to make evidence-based decisions in a high-volume operational environment.
Role type
Senior IC compliance and investigation officer
Builds
Fair and consistent application of legislation and policy for the Queensland community
Domain
Public sector / Regulatory compliance
Deliverable
client delivery
Required skills
Legislative interpretation, fraud detection, evidence-based decision-making, autonomous investigation, stakeholder management, process compliance
Preferred skills
Critical thinking, data analysis, digital systems proficiency
Responsibilities
Assessing and investigating fines-related matters, analysing legislation and policies, managing assigned investigations autonomously, responding to escalated disputes, drafting correspondence, ensuring governance compliance, contributing to quality assurance
Seniority
Mid-level, autonomous IC
